Privacy Policy

Last updated: 13 April 2026
‍Happy Doggo (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including when you visit our website, make a donation, apply to adopt or foster an animal, volunteer, or otherwise engage with our work.

‍1. Who We Are
‍Happy Doggo is a registered charity in the United Kingdom (Charity No. 1203875) and a tax-exempt nonprofit organisation in the United States under Section 501(c)(3) of the Internal Revenue Code.
We operate internationally to support animal rescue and welfare.
For the purposes of data protection law, we are the “data controller” responsible for your personal data.

‍2. Information We Collect
‍We may collect and process the following types of personal data:
‍2.1 Information You Provide to Us
- Name
- Email address
- Phone number
- Postal address
- Communication preferences
Messages or enquiries you send to us
‍2.2 Donation Information
‍When you make a donation, we may collect:
- Name
- Email address
- Donation amount and history
- Payment date and method
- Gift Aid information (UK, where applicable)

‍Payment information (such as card details) is processed securely by third-party payment providers and is not stored by us.

2.3 Applications and Supporter Information
‍Depending on your interaction with us, we may collect:
- Adoption, fostering, or volunteer application details
- Household or lifestyle information relevant to animal welfare decisions
- Emergency contact details
- Participation in fundraising or events

‍2.4 Sensitive Information
‍We may collect limited sensitive personal data where necessary, for example:
- Medical or accessibility information relevant to volunteering, fostering, or participation
- Background checks where required for safeguarding animals or people
- We only collect this where necessary and will explain why at the point of collection.

‍2.5 Automatically Collected Data
‍When you visit our website, we may automatically collect:
- IP address
- Device and browser information
- Pages visited and time spent on our website
- Basic analytics data (e.g. traffic sources)

‍3. How We Use Your Information
We use your personal data to:
- Process and manage donations
- Provide receipts and acknowledgements
- Manage adoption, fostering, and volunteer applications
- Communicate with you about your relationship with us
- Send updates, fundraising messages, and marketing (where permitted)
- Improve our website, services, and outreach
- Comply with legal, regulatory, and financial obligations in the UK and US

‍4. Legal Basis for Processing (UK/EU)
‍Where UK or EU data protection law applies, we rely on the following legal bases:
- Consent – for marketing communications where required
- Legitimate interests – to operate and grow our charitable activities
- Legal obligation – for financial, tax, and regulatory compliance
- Contract – where processing is necessary to fulfil a donation, application, or request

‍5. Marketing Communications
‍We may send you updates about our work where:
- You have opted in, or
- We are otherwise permitted to do so under applicable law
You can unsubscribe at any time using the link in our emails or by contacting us directly.

‍6. Sharing Your Information
‍We may share your personal data with:
- Trusted third-party service providers (e.g. payment processors, email platforms, cloud services)
- Professional advisers (legal, accounting, auditing)
- Regulatory bodies or authorities where required by law
We do not sell, rent, or share your personal data for commercial purposes.

‍7. International Data Transfers
‍As an international organisation, your personal data may be transferred between and processed in the United Kingdom and the United States.

Where we transfer data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with applicable data protection laws.

‍8. Data Retention
‍We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Meet legal, regulatory, tax, and accounting requirements
- Resolve disputes or enforce agreements

‍9. Cookies and Tracking Technologies
‍We use cookies and similar technologies to:
- Understand how visitors use our website
- Improve website performance and user experience
- Support analytics and fundraising effectiveness
- You can manage or disable cookies through your browser settings.

‍10. Data Security
‍We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

‍11. Your Rights (UK and EU Users)
‍If you are located in the UK or EU, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent at any time (where applicable)

‍12. Your Privacy Rights (United States)
‍If you are located in the United States, including under applicable state privacy laws, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of certain uses of your data, including marketing communications

We do not sell or rent personal data.
To exercise your rights, please contact us using the details below.

‍13. Children’s Privacy
‍Our services are not directed to children, and we do not knowingly collect personal data from individuals under the age of 13.
If we become aware that we have collected such data, we will take steps to delete it.

‍14. Third-Party Links
‍Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

‍15. Changes to This Policy
‍We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

‍16. Contact Us
‍If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:Email: woof@happydoggo.com‍

‍17. Complaints
‍If you are based in the UK, you may lodge a complaint with the Information Commissioner’s Office (ICO).
If you are based in the United States, you may contact your state Attorney General or relevant data protection authority.